PRIVACY POLICY

Effective Date: August 1, 2026

This Privacy Policy describes how Five STAR Veterans Center, Inc. ("we," "us," or "our") collects, uses, and safeguards your information when you visit our website, make a donation, apply for our programs, or utilize our services.

Collect Personal Information
We collect information that you voluntarily provide to us when you interact with our organization.

  • Identity Data: Includes names, biographical details, and background details submitted for housing and independence programs.

  • Contact Data: Includes mailing addresses, email addresses, phone numbers, and communication preferences.

  • Financial Data: Includes billing details provided during fundraising campaigns or event registrations.

  • Donation History: Includes records of your past contributions and community sponsorships.

Track Automated Data
We automatically collect certain technical data when you navigate our website to optimize your user experience.

  • Device Cookies: Small data files stored on your browser to remember user preferences and settings.

  • Log Files: Includes IP addresses, browser types, internet service providers, and operational timestamps.

  • Analytics Systems: Internal tools that measure page engagement, traffic trends, and navigation paths.

Use Your Information
We process your personal information to fulfill our mission and comply with legal obligations.

  • Process Donations: To complete financial transactions and issue official tax-deductible receipts.

  • Deliver Services: To review applicant profiles and administer veteran housing or supportive programs.

  • Send Updates: To distribute newsletters, organizational milestones, and fundraising appeals.

  • Maintain Security: To protect our digital infrastructure against fraudulent activity or cyber threats.

Protect Donor Privacy
We enforce a strict data-sharing standard to protect our community members.

  • No Selling: Five STAR Veterans Center, Inc. will never sell, rent, or lease your personal information to third-party corporations.

  • No Sharing: We do not share your personal data with outside entities for their independent marketing.

  • Secure Processing: All online donations are processed securely through Zeffy, our third-party payment gateway. Your financial data is encrypted and handled under Zeffy's strict compliance protocols.
    Five STAR Veterans Center, Inc. does not store your credit card details on our servers.

Retain Your Data
We store your records only as long as necessary to fulfill organizational mandates.

  • Tax Compliance: Financial and donor records are stored to satisfy local, state, and federal tax laws.

  • Program Evaluation: Historical application data is securely maintained to track long-term program efficacy and community impact.

  • Secure Destruction: Expired physical documents are shredded, and outdated digital files are permanently purged.

Know Your Rights
You maintain control over how your personal information is utilized.

  • Access Records: You may request a digital copy of all personal data we currently hold about you.

  • Correct Errors: You can request immediate updates to inaccurate contact details or communication preferences.

  • Opt-Out Requests: You can unsubscribe from marketing emails instantly using the provided footer links.

Update This Policy
We reserve the right to modify this privacy framework at any time.

  • Status Alerts: Revised policies will feature an updated "Effective Date" at the top of this page.

  • Review Mandate: We encourage visitors to check this page periodically to stay informed on data updates.

Contact Us
If you have any questions about this Privacy Policy, wish to update your preferences, or want to request access to your data, please use form: Contact